"All customer service representatives are still assisting other callers.. we thank you for your patience"
Do you mean the patience you exhausted 25 minutes ago the first time I heard this message?
The patience that ran out after hearing your 2 pieces of hold music for merely the 10th time, roughtly 20 minutes ago?
Or the patience that expired when for the 3rd time of trying your Sales support number, I was misdirected to technical support.
Or the patience that was tested when I tried the number for rebates, and you told me to call sales support, who gave me tech support who told me to call rebates.
I never want to hear either of these songs again, and this woman's voice is like nails on a chalkboard to me now.
I have many things, chief among them a headache, a crick in my neck, a frustration level that my doctor would be concerned about, and a sincere desire to break my phone.
What I do not have is patience.
And I need a headset.